New For Fall: More Ways Barnes & Noble College Is Elevating The Campus Store Experience

For the fall term, we have rolled out enhancements to our course materials solutions, campus store operations and expanded our assortment of in-demand logo apparel, gifts and general merchandise products and brands.

These investments drive ongoing innovations so that we can meet the evolving needs of institutions and the campus communities we serve—supporting students’ academic journey and the highest-priority goals of institution.

EASIER, MORE CONVENIENT ACCESS TO COURSE MATERIALS

Through innovative course material programs like our fast-growing First Day® Complete equitable access program and First Day by Course inclusive access program, we support academic success by making it easier and more convenient for students to get the course materials they need before class, while saving them millions.

• Direct links from the syllabus or LMS to the campus store website
  Through our Adoption & Insights Portal and eCommerce platform, faculty can now link directly to required course materials on the campus store website from their syllabus or LMS, creating a more streamlined experience for faculty and students.
  
• QR codes for ordering course materials in store or online
  We’re using QR technology in our campus stores nationwide to enable a highly personalized course materials experience. Students can scan the QR code on course material store signage, log in with their school So credentials, and quickly access their personalized course material listing page. They can shop while in store or order online and pick up the materials when they’re ready.

STREAMLINED OPERATIONS FOR AN OPTIMIZED CAMPUS STORE EXPERIENCE

We’re committed to providing  a superior standard of service, which includes maintaining and supporting dedicated, local store management and teams. We’re equipping our teams with advanced new tools to be even more effective partners to our client institutions and deliver the level of customer service and local knowledge your campus community expects.

• Improved fulfillment solutions
  We’ve implemented innovative ways to help store teams manage late adoptions so your students get their materials fast and efficiently, even when last-minute changes to like course drops and adds take place.
  
•  Technology upgrades
  We’ve launched a new, collaborative platform to support our store teams and improve communication, planning and performance analysis. This new resource allows your store team work more efficiently, freeing up more time to engage with customers and deliver on our service promise to your entire campus community.

THE CAMPUS STORE IS #1 FOR STUDENTS

Students continue to express high levels of satisfaction with their Barnes & Noble College campus stores—and see them as essential for course materials, according to our Student Pulse survey.

Barnes & Noble College is reimagining collegiate retail with unmatched merchandise assortments, next gen e-commerce capabilities, and a seamless, omnichannel customer experience — all tailored to support your campus community. Through our commitment to service and support, we continue to deliver elevated experiences and value to help your institution achieve your highest-priority goals.

To learn more about how BNC can support your students’ academic journey, transform your campus store experience and build a strong bench to provide exceptional service to your institution, contact us.